Frequently Asked Questions
We typically offer appointments within 24–48 hours, with same-day availability often possible, particularly for evening sessions.
No referral is needed—physiotherapy is considered primary care. However, if you wish to claim treatment through insurance, certain providers may require a GP’s referral.
Yes, we offer home visits for those unable to travel to the clinic, including patients following hospital stays or with mobility limitations.
Yes, we’re approved by major insurance schemes and can arrange direct billing to most providers for your convenience.
Initial assessments may last up to 40 minutes, with follow-up sessions typically also around 40 minutes—unless a longer, more detailed session is needed.
You’ll receive a full assessment of your condition, an explanation of the treatment plan, and the opportunity to ask any questions. Consent will be obtained before any treatment, and your privacy and comfort will always be respected.
