ELHR Privacy Policy
Last updated: 30 July 2025
At ELHR Ltd, we are committed to protecting your privacy and handling your personal data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit https://elhr.co.uk, contact us, or use our services.
1. Who We Are
ELHR Ltd
Registered in England and Wales
Brailsford Industrial Estate, Oswin Road, Leicester, LE3, United Kingdom
Company number: 11523423
Contact: https://elhr.co.uk/contact-us
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Name and contact details (e.g. phone number, email address, postal address)
- Employment details and case-related information (if relevant to a service request)
- Technical data (IP address, browser type, time zone settings, location data)
- Communication records, including emails, messages submitted via our website, and consultation notes
We do not collect special category data unless it is directly relevant to a service you have requested and you have provided it voluntarily.
3. How We Collect Your Data
We collect data in the following ways:
- When you contact us via our website, email, or telephone
- When you book or attend a consultation
- When you sign up to receive updates or resources
- When you visit our website (via cookies or analytics tools)
4. Why We Process Your Data
We only process personal data when we have a lawful basis to do so. These may include:
- Consent – When you have given us clear permission to process your data
- Contractual necessity – To provide you with HR or legal services
- Legal obligation – To comply with regulatory or legal requirements
- Legitimate interests – For internal record keeping, service improvement, or responding to your enquiries
5. How We Use Your Data
We may use your data to:
- Provide legal or HR consultancy services
- Respond to your queries and communications
- Arrange consultations or meetings
- Maintain records for professional and regulatory compliance
- Improve our website and user experience
- Send you updates or information, only if you have opted in
6. Sharing Your Data
We do not sell, rent or trade your personal data. We may share it with trusted third parties where necessary to:
- Deliver our services (e.g. legal consultants, administrative tools)
- Meet legal or regulatory obligations
- Protect the rights, property, or safety of our clients or team
All third parties are required to respect your data and only process it for the intended purpose, under strict confidentiality agreements.
7. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.
Typically, this is:
- 6 years for case-related or contractual information
- 12 months for general enquiries unless you become a client
You may request deletion of your data at any time where we no longer have a legal reason to retain it.
8. Your Data Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct or update incorrect information
- Request the deletion of your data (right to be forgotten)
- Object to or restrict certain types of processing
- Withdraw consent at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us via https://elhr.co.uk/contact-us
9. How We Protect Your Data
We take data protection seriously. We use a combination of administrative, technical, and physical safeguards to ensure your information is protected, including:
- Secure servers and firewalls
- Strong password protection
- Encrypted communications
- Access control for authorised staff only
10. Cookies and Website Analytics
Our website uses cookies and standard analytics tools to help improve your browsing experience and track website usage patterns.
You can control cookie preferences via your browser settings or use our cookie banner when you visit the site.
For full details, please see our Cookie Policy (coming soon).
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, policies, or data handling practices of these external sites. Please review their privacy policies separately.
12. Updates to This Privacy Policy
We may update this policy occasionally to reflect legal or operational changes. The latest version will always be published at https://elhr.co.uk/privacy-policy.
Please review this page regularly to stay informed about how we are protecting your data.
13. Contact Us
If you have any questions or concerns about this policy or how your data is handled, please get in touch:
If you’re unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk